Your RMA request has been processed, and your request has been granted the reference number . We will go over your request, and inform you of the approval status.

• If approved, we will send you detailed instructions on how to send the defective unit back to us for approved resolution (replacement/repair/refund/parts)
• If rejected, we will get in touch with you with the reasons for rejection regarding this request

If you don't hear from us within 24-48 hours, please contact us at 1-888-714-1545 or rma@cnbcomputers.com referencing your RMA# and we will be able to assist you.